We’re always on the lookout for talented new people to join our fantastic team. If you think you have something we’re looking for, we’d love to hear from you. Apply for one of our current opportunities below or get in touch with us using the form opposite.
Front of House
We are currently recruiting for enthusiastic team members to join our Front of House team on here at Walwick Hall.
The FOH staff will be on hand across the day to ensure our guests are given attentive and unobtrusive service. Anticipating the needs of our guests across all meal services and understanding our menus is imperative so that you can showcase the talents of our kitchen team with your own confident and professional service. We are looking for someone who has a passion for food and beverages, is keen to learn about our wine list and our kitchen garden to see how these add to the locally sourced produce that our chefs prepare daily.
Walwick Hall is all about decadence, our service should reflect this and our desire to make our guests feel special should be at the forefront of every day.
Duties and responsibilities:
- To interact with each and every guest, putting their needs first
- Know and use our guests names with confidence
- To operate the delivery of a warm and engaging brand of hospitality, reading our guests needs, anticipating them before they need to ask.
- The ensure all guests receive a high level of service at all service times.
- To ensure that you use the EPOS till, including the relevant banking procedures
- Check that each area is properly set before each service and that the bar is stocked and set daily
- Carry out and record daily, weekly and monthly cleaning tasks
Prerequisites:
A passion for taking pride in finding innovative solutions to the ever-changing requests that guests will bring us. Available to work when needed, including weekends, holidays, and nights.
Experience:
One Year plus service in a customer facing role within a luxury Hotel setting.
What we offer:
- £13 an hour plus tips.
- 25 hours minimum contract, paid for every hour you work.
- Great pension enrolment scheme.
- 30 days holiday per annum (inclusive of Bank Holidays).
- Uniform provided.
- Please note: no onsite live-in accommodation is available as part of this role.
- 20% discount on dining and accommodation.
- New Staff Incentive reward of £1000 upon completion of a 6 month probation period.
- Access to our Refer A Friend referral scheme – £250 finders fee for any staff referred after a 6 month probation period.
At Walwick Hall, we provide great opportunities for extra training, and there is a clear progression route for those willing to go the extra mile.
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